For information on how to pair your Microsoft Modern Keyboard with Fingerprint ID Keyboard to your Surface or Windows 10 PC, go here. Try connecting your device again. With its ultra-thin and modern look, the Designer Bluetooth® Desktop complements the look of your desk. After that, wait for a couple of seconds until the devices appear. Now, the add bluetooth system sees the mouse, attempts to add it, but fails consistently at: Bluetooth Mouse M557. The Microsoft Designer Bluetooth Keyboard pairs wirelessly to your desktop, laptop, or tablet using Bluetooth 4.0 to instantly connect without any wires or USB transceivers. A full-sized keyboard with built-in number pad and mouse will keep you productive at your desk. Once they do, select the Bluetooth device you wish to add. I called Anker support and the rep. said it’s an issue with Windows 10 security and I need to call Microsoft? First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field and then hit Enter to run the Device Pairing Wizard. After the reboot my keyboard is fully working; volume, track skipping forward and back, play and pause, etc. A new screen with a … Expand Bluetooth to see the listed drivers. Bluetooth. On your PC, select the Start button , and then select Settings > Devices > Bluetooth. Unfortunately, I'm not sure if Microsoft will issue the fix yet on the stable release so you may have to upgrade to Insiders if you want to use Windows with the BT devices. Set up Craft keyboard software profiles. I checked the device manager and "Keyboards" is back in the listing and now with the device listed as a "HID Keyboard Device" 3. To charge your Microsoft Modern Keyboard with Fingerprint ID Keyboard, connect the inbox USB cable to the keyboard and host PC. On your PC, select Start > Settings > Devices > Bluetooth & other devices. now type on the device touch keyboard: 0000 hit enter it should connect. Follow the instructions in the wizard to connect your device. To update your drivers, follow the given instructions: Go to Start menu, type Device Manager and open it up. Verify that you have selected the Bluetooth keyboard that uses your First Connect transceiver. if not restart all devices. The mouse pairs perfectly but the keyboard never seems to connect! I have El Capitan installed. However, nothing I do with the keyboard will force it to re-connect other than removing the device and re-pairing the device again (extremely frustrating! Remove Fingerprint ID, and Setup Windows Hello Again. If go back to the Bluetooth settings, the status on both devices show up as paired (not connected), If I hit the on/Bluetooth button on the bottom of the mouse, it re-connects. Reboot . The pairing button is usually on the bottom of the mouse. If there is a driver named Microsoft Bluetooth LE Enumerator then your Windows 10 computer supports Bluetooth Low Energy, and do not touch this driver. I just bought a Windows Designer Bluetooth Keyboard and Mouse to use with my Macbook Pro 13 inch, purchased mid 2012. press connect on keyboard. Right now, you can connect the keyboard to the computer and check if the keyboard keeps disconnecting and reconnecting issue still persists. Please check and see if the device is still set to connect to bluetooth." Turn Bluetooth to On so that it can discover Bluetooth devices. Reboot and try pairing again. Restart Bluetooth. It wirelessly pairs to your laptop or tablet with the latest Bluetooth Smart technology– instantly connecting without wires or dongles to manage. I see the keyboard listed in the Bluetooth Devices Window, then I click on the Pair button. Solution 3: Uninstall Ghost Devices. After the reboot, Windows will automatically install the device. If you connect your Bluetooth device with any other phone or laptop’s Bluetooth even for once and then try to connect with your first device again, it won’t connect! your PC. With Bluetooth 4.0, you get better battery life and a more reliable connection to the device it’s paired with. I guess it had something to do with drivers but Microsoft has resolved the issue. Choose your mouse or keyboard from the list of devices. -or-Start Microsoft Mouse and Keyboard Center. Select Device Manager. Because BT4.1 supports connection with only one known device at a time. When connecting a bluetooth device (W10) it finds the keyboard but it then asks for the keyboard pin. 4. connect to device. It found one mouse -- the Sculpt Touch mouse. Step 5: Right-click it and then select the Uninstall device option. When you are turning your BT device ON it is searching for your Mobile or Laptop, not your first computer. After exiting the program, I was able to pair and connect that mouse. The three mice I was using are (all Microsoft): Sculpt Touch Mouse, Designer Bluetooth Mouse and the Notebook Mouse 5000. When you connect multiple devices to your computer, the drivers for all these devices are saved on your computer. Recently purchased the Anker A7721 bluetooth keyboard and can’t get it to pair under Windows 10. If your Bluetooth is enabled, switching it off and then on again might also fix any … Select Bluetooth from the sidebar on the left.This will expand to show Bluetooth drivers. Right-click your device driver and select ‘Update driver software’. That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.) The keyboard now connects correctly without any issue. Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth . To start the pairing sequence press and hold down the Easy-Switch button you want to pair your device — the LED will start to blink rapidly. Right click on MS Designer keyboard and uninstall the device and it's drivers. There is a possibility that these device drivers may interfere with your current mouse and prevent the mouse from connecting to your computer. Select Add Bluetooth or other device. now go to your devise that you are connecting you keyboard to. Via windows device manager, I've removed, added, updated drivers numerous times, all to no avail. This works on Intel Motherboards with bluetooth (5.0 tested) Press Windows + X to open the Start Menu. I have no idea what is generating that code, but no matter what I try I get no where. Hi Everyone! Bluetooth Driver Update – Windows Device Manager; Wait for it to complete. Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager 3. There is no pin generated or listed anywhere for this keyboard. 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